Welcome to the Loft Conversion Nottingham website www.loftconversionnottingham.com, operated by Loft Conversion Nottingham. We are committed to protecting the privacy and security of our visitors and clients. This Privacy Policy explains what personal information we collect, how we use it, and the rights you have in relation to it.
We want this policy to be clear and easy to understand. If you have any questions, please don’t hesitate to contact us.
We collect information in two main ways:
This is information you voluntarily provide when you get in touch with us.
Contact & Quote Forms: When you fill out a contact or quote request form on our site, we collect your Name, Email Address, Phone Number, and Home Address, along with any details you provide about your loft conversion project.
Direct Communication: If you email or call us, we will keep a record of that communication and the contact details you used.
When you browse our website, we automatically collect some technical information about your visit.
Website Usage Data: We collect information about how you use our site, such as which pages you visit, how long you stay on them, and the links you click.
Device Information: We collect data about the device you are using, including your IP address, browser type, and operating system. This information is generally anonymous and helps us improve our website for all users.
We use the information we collect for specific and clear purposes:
To Respond to You: The primary reason we collect your contact details is to respond to your enquiries, provide the quotes you requested, and schedule site visits.
To Provide Our Services: If you become a client, we use your information to manage your project, communicate with you about progress, and handle billing.
To Improve Our Website: The anonymous technical data we collect helps us understand what parts of our website are most useful, identify any problems, and make the user experience better.
For Marketing (With Your Consent): We may occasionally want to send you information about our services or special offers. We will only do this if you have explicitly given us permission (opted-in). You can opt-out at any time.
We will never sell your personal information to third parties.
We do not share your personal data with other companies for their own marketing purposes. We only share information in the following limited circumstances:
With Essential Service Providers: We may share information with trusted third parties who help us operate our business, such as our website hosting provider or email service. These partners are legally bound to protect your data and can only use it to provide the services we’ve requested.
For Legal Reasons: We may be required to share your information to comply with a legal obligation, a court order, or a request from government authorities.
We take the security of your personal data very seriously. We use appropriate technical and organisational measures to protect your information from unauthorised access, loss, or misuse.
We will only keep your personal information for as long as it is needed for the purposes set out in this policy, or as required by UK law. After that, we will securely delete it.
Under UK law, you have several important rights regarding your personal information:
The Right to Access: You can request a copy of the personal information we hold about you.
The Right to Rectification: You can ask us to correct any information you believe is inaccurate.
The Right to Erasure: You can ask us to delete your personal information in certain circumstances.
The Right to Restrict Processing: You can ask us to limit the way we use your data.
The Right to Object: You have the right to object to us processing your data, for example, for direct marketing purposes.
The Right to Data Portability: You can ask us to transfer the information you gave us to another organisation.
To exercise any of these rights, please contact us using the details below.
Our website uses cookies. Cookies are small text files placed on your device that help our website work and provide us with information about how users interact with our site. We use them to:
Make our website function correctly.
Analyse website traffic (e.g., via Google Analytics) to help us improve.
You can control and manage cookies through your web browser settings. Please note that disabling cookies may affect the functionality of our website.
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to their site. We have no control over and assume no responsibility for the content or privacy policies of any third-party sites.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Effective Date” at the top. We recommend you review this page periodically.
If you have any questions about this Privacy Policy or how we handle your data, please get in touch.
Company Name: [Your Company Name]
Address: [Your Full Business Address, Nottingham]
Email: [Your Email Address]
Phone: [Your Business Phone Number]
We’re a trusted loft conversion company in Nottingham, helping families create more space and add value to their homes with tailored designs and expert craftsmanship.
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